Shipping & Returns

Shipping Policy

Thank you for shopping with AvilaThreads!
Please allow 2-4 business days for order processing.
Once your order has shipped, estimated delivery times are:

  • United States: 7-12 business days

  • International: 10-15 business days

We partner with trusted suppliers worldwide to bring you high-quality products, which may result in slightly longer shipping times.
You will receive a tracking number as soon as your order is on the way.

We appreciate your patience and promise it’ll be worth the wait!
For any questions, feel free to reach out to our support team at [support@shopavilathreads.com].

Return and Refund Policy

At AvilaThreads, your satisfaction is our priority!
If you are not completely happy with your purchase, please contact us within 7 days of receiving your order.

Due to our made-to-order and international shipping model, we currently only accept returns for items that are:

  • Damaged upon arrival

  • Incorrect items received

Please Note:

  • We do not accept returns for change of mind, sizing issues, or delays caused by shipping carriers.

  • Shipping costs are non-refundable.

  • To request a return or refund, email us at [support@shopavilathreads.com] with your order number and photos (if applicable).

Our team will review your case within 2 business days and guide you through the process!